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  • Customer Service, Australia
    Mumbai

    Eligibility

    -Graduate freshers are welcome to apply
    -Under-graduates with minimum 6 months of experience

    Process Description

    -Identify billing related issues and explain adequately the reasons for the same
    -Manage customer inquiries and provide end to end resolution with regard to price plan, free data allowance, installments, payment charges and network coverage
    -Support post sale inquiry relating to network and handsets
    -Develop customer service leads for other channels
    -Verbally demonstrate the features and benefits of 3 products and services and information concisely, accurately and in an enthusiastic manner

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  • MBB, UK
    Mumbai

    Eligibility

    - Graduates with minimum 3 months of semi technical / technical / ISP related experience 
    - Under-graduates with minimum 6 months of experience out of which 3 months should be semi technical, technical, ISP specific 

    Process Description

    -Inbound voice process servicing customers with an internet connectivity problem or problems related to accessing internet

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  • Postpay, UK
    Pune

    Eligibility

    - Graduate freshers are welcome to apply
    - Under-graduates with minimum 6 months of experience
    - All BE professionals should have a minimum of 6 months of work experience in an international call centre


    Process Description

    -Identify billing related issues and explain adequately the reasons for the same
    -Manage customer inquiries and provide end to end resolution with regard to price plan, free data allowance, installments, payment charges and network coverage  
    -Support post sale inquiry relating to network and handsets
    -Develop customer service leads for other channels
    -Verbally demonstrate the features and benefits of 3 products and services and information concisely, accurately and in an enthusiastic manner

    TELL A FRIEND
    APPLY NOW

  • MBB, UK
    Pune

    Eligibility

    - Graduates with minimum 3 months of semi technical / technical / ISP related experience 
    - Under-graduates with minimum 6 months of experience out of which 3 months should be semi technical, technical, ISP specific 

    Process Description

    -Inbound voice process servicing customers with an internet connectivity problem or problems related to accessing internet

    TELL A FRIEND
    APPLY NOW

  • Outbound Sales, UK
    Mumbai

    Eligibility

    - Graduate freshers or with experience in up selling / collections/ sales
    - Under-graduates with minimum 6 months of experience out of which preferably 3 months should be in up selling / collections/ sales
    - All BE professionals should have a minimum of 6 months of work experience in an international call centre

    Process Description

    - Verbally demonstrate the features and benefits of 3 products and services and  information concisely, accurately and in an enthusiastic manner
    - Create a need for the customer/prospective customer  to buy handset contract,second handset contracts and broadband contracts
    - Identify buying signals and convert prospect to sale
    - Create an opportunity and develop sales leads for other channels

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  • Postpay, UK
    Mumbai

    Eligibility

    -Graduate freshers are welcome to apply
    -Under-graduates with minimum 6 months of experience

    Process Description

    -Identify billing related issues and explain adequately the reasons for the same
    -Manage customer inquiries and provide end to end resolution with regard to price plan, free data allowance, installments, payment charges and network coverage
    -Support post sale inquiry relating to network and handsets
    -Develop customer service leads for other channels
    -Verbally demonstrate the features and benefits of 3 products and services and information concisely, accurately and in an enthusiastic manner

    TELL A FRIEND
    APPLY NOW

  • Tech, UK
    Pune

    Eligibility

    - Graduates with minimum 3 months of semi technical / technical / ISP related experience
    - Under-graduates with minimum 6 months of experience out of which 3 months should be semi technical, technical, ISP specific
    - All BE professionals should have a minimum of 6 months of work experience in an international call centre

    Process Description

    - Inbound voice process servicing customers with an internet connectivity problem or problems related to accessing internet.-

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    APPLY NOW

  • Tech / IMAD, Australia
    Mumbai

    Eligibility

    -Graduates with minimum 3 months of experience in Tech/semi tech process
    -Under-graduates with minimum 6 months of experience out of which 3 months should be Tech/semi tech specific
    -Technical experience preferred


    Process Description

    -Handling technical customer queries with regard to mobile phones and internet
    -Trouble shooting-Broadband and internet connectivity problems
    -1st & 2nd  bucket collections i.e reminder calls and recovery

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Items (8) :   < 1 >