Hutchison 3 Global Services Pvt. Ltd

Current Openings > Customer Service, Australia

Customer Service, Australia
Location:Mumbai

Eligibility

-Graduate freshers are welcome to apply
-Under-graduates with minimum 6 months of experience

Process Description

-Identify billing related issues and explain adequately the reasons for the same
-Manage customer inquiries and provide end to end resolution with regard to price plan, free data allowance, installments, payment charges and network coverage
-Support post sale inquiry relating to network and handsets
-Develop customer service leads for other channels
-Verbally demonstrate the features and benefits of 3 products and services and information concisely, accurately and in an enthusiastic manner

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Employee Speak

"The energy & excitement at 3 is so much that I lose track of the time mostly. There's so much to learn each day and I just want to stay to make my life complete. 3 has given me people, my best"

-Meenakshi Jamwal, UK Ops (Mumbai)
"I joined 3 as one of my friends was coming in and we had heard a lot about the company and how difficult it is to get in here. I thought I would join just for a couple of months and it's been a 6"

-Sheldon Pereira, Australia Ops